Behaviour of Concern

Behaviour & Aggression

The latest ESRI (Economic and Social Research Institute) report has shown that both public servants and health and social care workers are confronted with violence and aggression more than any other sector of the workforce. This places a significant ill health burden on these services with about one third of time off attributable to violence and aggression.

Our Behaviour & Aggression service aims to reduce the harm associated with these behaviours including physical trauma as well as the stress associated with the event. This ensures the employer is meeting obligations to protect employees under the Safety Health and Welfare at Work Act 2005. It also helps care organisations remain compliant with the Health Act 2007, meeting HIQA & CORU guidelines. At the frontline, we will equip staff with the knowledge and skills to respond to aggressive or challenging behaviour during the course of their work. Have a look at some of the option below…..

Course Content:

This course is designed to equip staff with an approach to behaviours of concern in their workplace. It is an interactive program engaging staff with simple techniques that aid their resilience in this work environment.

Specifically the course aims to protect both staff and client safety by reducing the frequency, intensity and duration of the behaviour of concern. This will lead to a more positive outcome for both the employee and the client/resident/patient.

Content:

Articulate the behaviour that concerns and what is the risk of happening as a result of this behaviour
Examine the context for understanding the possible reasons for the behaviour and explore positive behaviour support solutions
Identify triggers of the behaviour and methods to prevent the triggers from occurring
Recognition of early warning signs and planning interventions to aid de-escalation
Planning and practicing interventions for high intensity behaviour
Minimising harm in the event of physical/non-physical risk to health behaviour
Consolidating the knowledge above into a coherent behaviour support plan
Completing ABC charts and incident reports, the benefits.
Recovery from such events, aiding your staff in bouncing back

Course Criteria

Duration 1 Day

Number of Participants: 20 per instructor

Certification: HealthCo Certificate. NMBI & IASW accredited

Eligibility: The course is delivered in English & involves some practical elements.

Assessment: Multiple Choice Questions

Mental Health in the Workplace

Course Content:

In Ireland today, mental health issues still carry an element of stigma which, unfortunately, is even more pronounced in the workplace. This can cause individuals to feel very isolated and fearful for their jobs and future, thereby adding further stress to an already difficult situation. It is only by carefully and sensitively discussing mental health in a safe and open manner that we can change perceptions and encourage individuals to get the help they need.

This half day workshop covers Adrian’s personal journey with depression and anxiety, offering insights into coping, resilience and performance.

Course Criteria

Duration Half-day

Number of Participants: up to 25 recommended

Certification: HealthCo Certificate.

Eligibility: The course is delivered in English.

Assessment: None

Professional Management of Aggression & Violence (PMAV)

Course Details:

HealthCo delivers the most comprehensive service available through our Professional Management of Aggression and Violence (PMAV) program. It is designed to equip staff with the prerequisite knowledge and skills enabling them to work safely where there is a risk of violence and aggression.

Our PMAV tutors are Registered Psychiatric Nurses and all have a QQI level 8 degree qualification in the professional management of aggression and violence from Dundalk Institute of Technology. This means that their teaching is evidence based, comprehensive and adaptable to the risk posed.

Course Content:

Course Criteria

Duration 3 hours – 4 days (depending on an organisation needs agreement)

Number of Participants: 8 per instructor

Certification: HealthCo certificate

Eligibility: The course is delivered in English & involves some practical elements.

Assessment: Multiple Choice Questions

Safeguarding Vulnerable Adults

Course Details:

Safeguarding Ireland encourages an organisational and societal culture which promotes the rights of vulnerable adults and it insists on zero tolerance for abuse. Every organisation working with vulnerable adults needs to be aware of its responsibilities regards preventing and responding to abuse. Through this course we will help your staff to recognise, prevent and deal with exploitation and abuse effectively.

Course Content:

A background to abuse and the scope of the problem

Terminology – Abuse; Safeguarding; Vulnerable Adult; Designated Liaison Officer

How to facilitate a disclosure of abuse and protecting confidentiality

The importance of reporting and who to report safeguarding concerns to

Support services available to aid organisations in the response to safeguarding concerns

Case Studies & Questions

Course Criteria

Duration 3 hours

Number of Participants: up to 20 per session

Certification: HealthCo certificate

Eligibility: The course is delivered in English.

Assessment: No Assessment